How do i register for classes and can i just walk in?
We don’t allow walk ins as we have small class sizes so signing up ahead of time secures your spot in class. You can sign up up to 2hr before the start of classes, 12 hrs for private lessons and workshops and 72 hrs for parties and our registration site is secured.
I have a package/membership, do I still need to sign up for classes?
I need to register more than 1 person for class, how do I do that?
It says there’s a waitlist for class, what does that mean?
How late can I sign up for class?
Do I have to fill out a waiver every time I sign up for class?
Do I have to pay for classes in advance and what forms of payment do you accept?
We accept all major credit cards and debit cards and our payment services through My Best Studio are secured.
I’m not going to make it to class, how to I cancel and what’s the cancelation policy?
Parties, personal training and private lessons require 24hrs notice. Anything after the cut off listed above is considered a late cancel and will result in loss of payment/credit.
If you cancel before the cut off you will have the ability to do 1 reschedule with the payment/credit (must be done within the payment expiration date). Workshops with guest/visiting instructors cannot be rescheduled or refunded for any reason.
Do payments for packages, passes, parties and lessons expire?
When should I arrive to a class, party, appointment and what happens if I’m late or don’t attend?
If your arriving 15 minutes or more late we do consider that a late cancel since you’ve missed the necessary warm up. Conditioning and beginning class material to safety do the class. The instructor has the right to deny access to the class, party or appointment and there will be no refund or reschedule allowed.
If you no show to a class, party or appointment it is also considered a late cancel and no refund or reschedule will be offered.
Can I get a refund?
I'm signed up for a level 1 session how does that work and what if I need to make up a class?
If you need to make up a class let your instructor know and they’ll get you scheduled with a make up in the session or a private to make up material. Each student gets 1 make up class per 5 week session.
I've taken classes elsewhere, can I take a higher level class?
If you haven’t taken an aerial or pole class in over 6 months you may be asked to attend a level 1 class to help you regain strength and form.
Are kids allowed in classes?
We do also have a dedicated kids Aerial class Sundays at 3pm.
Are men allowed in classes?
Do I have to have experience to attend classes and is this for anyone?
YES!!! We’ve heard all the excuses…I’m too old, I’m too overweight, I don’t have any strength, I’m not flexible, I don’t have a dance background. We work with each student at their own pace and with determination and dedication you will be amazed what you can do.
Can I actually get in shape doing this?
I'm nervous to try a class, can I just watch one first?
We also do an occasional Friend’s Night Out which is a 90 minutes teaser class that gives you a taste of all the different apparatuses we offer.
What do I wear for classes?
Beginner’s- Capri leggings, yoga pants, sweats, shorts, tank tops, t-shirts, sports bras, heels(optional) Intermediate & Advanced- short shorts, sports bars, board shorts/form fitting shorts(guys), heels(optional) Sexy pole- any of the above depending on level, heels, leg warmers, over the knee socks.
Leggings, close fitting yoga pants, dance tights and shorts, leotards, unitards, tank tops, close fitting t-shirts. You’ll want to make sure to wear natural fibers as much as possible such as cotton, bamboo and hemp.
No oils or lotions the day of any pole or aerial class!!!
Dance and Flexibility Classes:
yoga pants, leggings, tank tops, t shirts, leg warmers, over the knee socks, heels, knee pads (optional)
Yoga pants, leggings, sweats, shorts, sports bras, tank tops, t-shirts, Anything comfortable and breathable (no jeans, jeggings or such). Good cross trainers (we recommend replacing them every 3 months for maximum comfort and performance and socks, sweats, shorts bras, tank tops, t-shirts.)
Anything I should bring to class or do before my first one?
Yoga mat (if you have one)
Any grip aides you use (pole and aerial students)
A positive attitude 🙂
Make sure to fill out Waiver and release online before your first class.
Make sure to let your instructor know of any injuries or medical issues prior to arriving by emailing them.
Do not consume any alcohol or impairing substances before attending any class or appointment. Doing so will result in being asked to leave due to safety and liability and no refund or reschedule will be given.
How much weight do the apparatuses hold and do you offer mats and/or spotting?
YES YES YES!!! For aerial we have an 18′ height and use 4.5 inch thick crash mats and all our staff has extensive training on proper spotting techniques to ensure your safety.